Terms of Service
Policies and Procedures
Hours of Operation
Hester Enterprises corporate office is open Monday – Friday 10a.m. – 2p.m. CST
Hester Enterprises shipping department is open Monday – Friday 10a.m. – 2p.m. CST
We close Saturday and for all government observed holidays
This policies and procedures applies to Hester Enterprises Products and Services
Hester Enterprises ? www.lizhester.com, www.lizhester.org, targetedmarketingnow.com
Billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.
Returns & Subscription Cancellations
No Returns for services rendered.
FOR DIGITAL SUBSCRIPTIONS ONLY:
Monthly Subscriptions: You have THIRTY (30) Days from the date of the original purchase to request a refund for your Hester Enterprises services monthly subscription. Any refund request after the THIRTY (30) DAY time limit will not be processed. You may cancel at any time after the initial THIRTY (30) Days has passed.
Yearly Subscriptions: For yearly subscription purchases, you have THIRTY (30) Days from the date of the original purchase to request a refund for your Hester Enterprises services yearly subscription. Any refunds requests after 30 days will be prorated by the amount of time remaining under the original yearly subscription period. Example: If you purchase a yearly subscription in January of this year and you decide you want a refund 6 months from the purchase date, you a?re prorated refund would be 50% of the purchase price.
Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than twice.
Shipping of the product from Hester Enterprises to your door will not be refunded. Shipping of the product to the Hester Enterprises Refund Department will not be compensated.
To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.
Valid proof of returning a product includes: delivery confirmation or signature required via USPS. If the customer has delivery confirmation or signature required, then a full refund will be issued.
Due to loss or missing or slow mail, we will honor any package that is postmarked for up to one year after the purchase of the product.
Terms of Subscription Renewal
Monthly Hester Enterprises Subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns & Subscription Cancellations section of the Terms of Service page.
Yearly Hester Enterprises Subscribers will be notified via email prior to renewal with the option to renew at the original yearly price. If the subscriber does NOT notify the company that they wish to continue at the yearly price, the subscribers account will revert to the monthly price automatically.
If you have questions or comments regarding Hester Enterprises products, please email us at firstname.lastname@example.org or call 828 549 8463